FAQ

 

Where do your products come from?

We make them! Every single product is made here in Toronto with loving hands. About 90% of our items are made in house with a small percentage of pieces made in other local Toronto factories that are passionate about Canadian manufacturing. We believe in working close to home, supporting our local industry and advocating for fair wages for skilled work. When you purchase Samyoga, this is what your support is helping to grow. 

Where are you located in Toronto?

The Samyoga Studio is located in Toronto’s west end neighbourhood of the Junction at #106 - 142 Vine Ave. We work on a quiet tree lined street near a community park, an organic grocer and a yoga studio. We love our studio home.  

I’m in Toronto, can I come and pick up my order?

Absolutely, we would love to have you pop by the studio. To pick up your order from our studio, select the Local pick up in Toronto option at checkout. You will receive an email from us within 1-2 business days confirming your order and arranging a pick up time. We will do our best to accommodate your preferred pick up time.

How quickly do orders ship?

Many of our items are made to order and will ship out within 3-6 business days.  We always ship faster when we are able to and we are sensitive to your requests, so if you are in need of your order by a specific date, please send us a note and we will do our best to accommodate you. 

Can you gift wrap an order?

Sure thing! Let us know it’s a gift at checkout and we will wrap your item and include a card with a hand written note on your behalf. Simply leave us the details you’d like included on the card and we’ll take care of the rest.

 Do you offer gift cards?

Yep. We offer digital gift cards in denominations of $25, $50, $100 & $150. Please note that your digital gift card will be emailed to you within 1 business day. It it not an immediate download. We can customize your digital gift card with a personalized note to your gift recipient. Simply include the note when you checkout with your gift card purchase.  Gift cards do not expire. 

Do you accept custom orders??

Whenever possible we are happy to accept custom orders. Our ability to take on custom orders depends on the product and the time of year. Sometimes we are just too busy with production to work on something custom, but we are happy to hear from you. Send your request through our contact page and we will get back to you within a few business days.